HANDIO Frequently Asked Questions

What is HANDIO?

HANDIO is a platform that connects Job Seekers with individuals and businesses that need temporary help, labor, or services.

Who can use HANDIO?

• Job Seekers looking for work opportunities
• Individuals needing help with tasks
• Businesses needing temporary workers

Is HANDIO free to join?

Yes. Creating an account is free.

Is HANDIO available on mobile devices?

Yes. HANDIO is available through its mobile application.

How do I become a Job Seeker?

Create an account, complete identity verification, and set up your payment information.

Can I choose which jobs I work?

Yes. You decide which jobs you want to request.

Am I an employee of HANDIO?

No. Job Seekers operate as independent contractors and are responsible for complying with applicable laws and tax requirements.

How do I get paid?

Payments are processed securely through HANDIO's payment system.

When will I receive my money?

Approved payouts are typically processed within 72 hours after job completion.

Can I work for both individuals and businesses?

Yes. Job Seekers can request jobs posted by both personal and business Job Posters.

What happens if a Job Poster is unhappy with my work?

HANDIO may review disputes and determine whether refunds, adjustments, or other actions are appropriate.

Can I be removed from the platform?

Yes. Users who violate HANDIO policies may be suspended or permanently removed.

What is a Personal Job Poster?

A Personal Job Poster is an individual who needs help with personal projects or tasks.

• Moving furniture
• Yard work
• Cleaning
• Home projects
• Event assistance

How do I post a job?

Create an account, enter job details, choose your pay rate, and publish the job.

Can I choose the worker?

Yes. You review requests and select the worker you want.

What if the worker doesn't show up?

You can report the issue and choose another worker.

Are workers verified?

Yes. Workers must complete identity verification before using the platform.

Can I cancel a job?

Yes. Cancellation policies may apply.

What is a Business Job Poster?

A Business Job Poster is a company, organization, or business using HANDIO to find workers.

What types of businesses can use HANDIO?

• Warehouses
• Restaurants
• Hotels
• Event companies
• Construction companies
• Retail stores
• Property management companies

Can I hire multiple workers at once?

Yes. Businesses can request multiple workers for a single job posting.

Can I use HANDIO for recurring staffing needs?

Yes. Businesses may post jobs as often as needed.

Can I save worker information for future jobs?

Yes. HANDIO may allow businesses to rehire preferred workers when available.

Are workers employees of my business?

No. Unless otherwise agreed outside the platform, workers are independent contractors.

Can my business have multiple administrators?

Yes. Business accounts may authorize multiple representatives to manage jobs.

Why does HANDIO require identity verification?

Identity verification helps improve trust, safety, and accountability across the platform.

What documents may be required?

• Government-issued photo ID
• Selfie verification
• Other verification methods as required

What happens if verification fails?

Account access may be limited until verification requirements are successfully completed.

How are payments processed?

Payments are securely processed through Stripe.

Can I pay outside the app?

No. All payments must be completed through HANDIO.

Can workers receive tips?

Yes. Tips can be provided through the platform.

Does HANDIO charge fees?

Yes. Applicable service fees are displayed before payment is submitted.

Are payments secure?

Yes. HANDIO uses secure third-party payment processing technology.

Can users leave reviews?

Yes. Job Seekers and Job Posters can review each other after completed jobs.

Why are ratings important?

Ratings help users make informed decisions and maintain quality standards.

Can reviews be removed?

Reviews that violate HANDIO policies may be removed.

What safety measures does HANDIO use?

• Identity verification
• Secure payments
• Ratings and reviews
• GPS job tracking
• Reporting tools

What if I feel unsafe?

Leave the situation immediately if necessary and contact local authorities. Report the incident to HANDIO through the app.

How can I contact HANDIO?

Email: [email protected]

How do I report a problem?

Use the in-app support and reporting tools.

Where can I find the Terms & Conditions and Privacy Policy?

They are available on the HANDIO website and within the app.