HANDIO PRIVACY POLICY
HANDIO PRIVACY POLICY
Effective Date: June 2, 2026
HANDIO LLC (“HANDIO,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect information when you access or use the HANDIO platform, website, mobile applications, and related services (collectively, the “Platform”).
By using the Platform, you consent to the practices described in this Privacy Policy.
INFORMATION WE COLLECT
We may collect the following information:
Personal Information
• Full name
• Email address
• Phone number
• Mailing address
• Date of birth
• Profile information
Identity Verification Information
• Government-issued identification
• Selfie or facial verification images
• Verification documents
• Phone verification data
• Email verification data
Payment Information
Payments are processed through Stripe and other authorized payment processors.
HANDIO does not store complete credit card or banking information on its own servers.
Location Information
We may collect:
• GPS location
• Device location
• Arrival verification information
• Location history associated with job activity
Usage Information
• Device information
• Browser information
• IP address
• Operating system
• App usage data
• Platform activity logs
HOW WE USE INFORMATION
We may use collected information to:
• Create and manage accounts
• Verify identities
• Match Workers and Job Posters
• Process payments
• Prevent fraud
• Improve Platform functionality
• Provide customer support
• Enforce our Terms and Conditions
• Comply with legal obligations
• Protect users and the Platform
LOCATION SERVICES
HANDIO may use GPS and location services to:
• Match users with nearby opportunities
• Verify arrival at job sites
• Improve Platform functionality
• Prevent fraud and abuse
• Enhance user safety
Users may disable location permissions; however, certain Platform features may become unavailable.
IDENTITY VERIFICATION
To protect the Platform and its users, HANDIO may collect and process identity verification information.
Verification information may be used to:
• Confirm identity
• Prevent fraud
• Detect suspicious activity
• Comply with legal requirements
• Improve community safety
HANDIO may use third-party verification providers to assist with identity verification.
PAYMENTS
Payments are processed through Stripe and other authorized payment providers.
Your use of payment services may also be governed by the privacy policies and terms of those providers.
HOW WE SHARE INFORMATION
We may share information with:
• Service providers
• Payment processors
• Identity verification providers
• Cloud hosting providers
• Government authorities when legally required
• Law enforcement when required by law
We do not sell personal information to third parties.
DATA RETENTION
We retain information for as long as reasonably necessary to:
• Provide services
• Maintain records
• Resolve disputes
• Comply with legal obligations
• Prevent fraud
SECURITY
HANDIO uses commercially reasonable measures to protect information from unauthorized access, disclosure, alteration, or destruction.
However, no system can be guaranteed completely secure.
USER RIGHTS
Subject to applicable law, users may request:
• Access to personal information
• Correction of inaccurate information
• Deletion of personal information
• Restriction of certain processing activities
Requests may be submitted through our support channels.
COOKIES AND ANALYTICS
HANDIO may use cookies, analytics tools, and similar technologies to improve the Platform and understand user activity.
CHILDREN’S PRIVACY
The Platform is not intended for individuals under 18 years of age.
HANDIO does not knowingly collect information from children.
THIRD-PARTY SERVICES
The Platform may contain links to or integrations with third-party services.
HANDIO is not responsible for the privacy practices of third-party services.
CHANGES TO THIS POLICY
HANDIO may update this Privacy Policy at any time.
Continued use of the Platform following changes constitutes acceptance of the updated Privacy Policy.
CONTACT INFORMATION
HANDIO LLC
Website: handioonline.com
Email: [email protected]